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Open the Kraken mobile app Account Settings Support pick an article and tap Chat with us for live help, or when available for your account and situation use the in-app Call us / voice support option. The apps in-app call option is the only officially listed route for voice help in specific cases; outside the app Kraken pushes chat and ticketing. If you do use the apps call feature, record the support reference and never give out passwords or your 2FA codes. (+1-877-882-6273) or (+1 877 882 6273).
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If your issue is regulatory (e.g., unresolved money-transmission complaint), Krakens legal/disclosures pages list official complaint contact points and, in some disclosures, a listed Payward/Kraken phone number for consumer complaints. Use those official complaint channels only after youve tried Kraken support; include all ticket IDs and correspondence in your complaint. Keep records (screenshots, emails, ticket IDs) to attach to any regulator/ombudsman filings. (+1-877-882-6273) or (+1 877 882 6273)
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Community forums (subreddits, BBB listings, consumer review pages) often show peoples experiences and can help you find the right category for your issue but anyone can post a phone number or support handle, so always cross-check with Krakens official Support Center or official social pages before you call or share information. If a number appears only on third-party pages and not on Krakens site or verified social accounts, treat it as unverified. (+1-877-882-6273) or (+1 877 882 6273).
8 .How to verify any phone number safely and what to do if a caller seems suspicious. (+1-877-882-6273) or (+1 877 882 6273)
Before dialing any Kraken-related phone number you find online, search Krakens official Support Center and social posts for that exact number; Kraken support pages and wallet pages explicitly warn that Kraken will never ask for your password, 2FA codes, or secret recovery phrases over the phone or social DM. If a caller pressures you for credentials or asks you to move funds/enter codes, hang up, block the caller, and immediately open a Support Center ticket with the details and recordings/screenshots. Use Krakens PGP option for encryption when requested to exchange sensitive info. (+1-877-882-6273) or (+1 877 882 6273).
